Where is the Inn located? Is it in the Seven Mile Beach area?
Turtle Nest Inn is pretty much at the geographical centre of Grand Cayman, 10 miles east of George Town and the airport, and about midway to East End and Rum Point. Seven Mile Beach is just west of George Town, while the Inn is in Bodden Town, on a quieter and more secluded sandy beach away from the tourist crowds. In the SMB area, you’ll mostly run into tourists, and very few natives. It’s the opposite in Bodden Town — as one of our guests from Texas put it, this is an area perhaps more appealing to the “traveller” than to the tourist. The exact coordinates of the Inn are 19°16″35’N by 81°15″3’W.
Is Turtle Nest Inn a good spot for a couple on their honeymoon?
While we may be biaised, we can’t think of a more tranquil and romantic tourist facility on Grand Cayman, and virtually every guest who’s honeymooned here has fully agreed (see “Guest Comments” in far left margin). However, if you’re into a honeymoon with action and nightlife on the premises, and lots of other tourists, you may prefer a big hotel on Seven Mile Beach. Of course, with a rental car, all nightclubs and restaurants on the island are easily accessible from the Inn. The island is only 22 miles long.
Is there Internet access at the Inn, or from each apartment, and at what cost?
There’s wireless high-speed Internet access (free of charge) from everywhere in and around the Inn and condos. And, if your laptop isn’t equipped with a wireless network card, you can rent an adaptor allowing you access from your apartment via a wired connection. However, if you’d prefer not dragging your computer along, there is an available computer in the upper lobby with high-speed Internet access. Twenty-four hour access to the computer is at very reasonable rates — on a daily or weekly basis.
How do we inquire about availability, or book a stay?
Simply click on “Inquiry/Contact” (far left margin), and you’ll find our phone and fax numbers, mailing address, e-mail address, and a convenient submission form. Should you not receive a reply to the form within 48 hours, please resend your inquiry by clicking on one of the e-mail addresses listed.
How do we pay when booking
We accept Visa, Mastercard, American Express, and Discover credit cards, and to process a deposit on your card, we require the credit card number and the expiry date.
Is there a restaurant at the Inn?
No, there’s no restaurant at the Inn, but each apartment and condo is equipped with its own full kitchen, there’s an excellent gas BBQ on our beach for guests’ use, and there are around 150 dining spots around the island.
Are all units at the Inn & Condos beachfront units?
Most are, but there are three apartments and four condos which are “ocean view”, rather than “beachfront”. These partial-view units offer a view of the Caribbean from the balcony or patio. The beachfront apartments and condos offer superb ocean views, and directly overlook our sandy beach, pool, and the Caribbean Sea. All condos have a ground-floor patio, while the beachfront condos have two balconies, as well.
How many guests can sleep in your apartments?
Although ideal for two guests, our one-bedroom apartments sleep up to four, with two in the bedroom, and two on the double sofa-bed. We have lodged up to five with the addition of an air mattress. Our rates, though, are based on lodging two, with a nightly supplement for each additional person over twelve years old. The small, village-view room sleeps two.
How many guests can sleep in your two-bedroom condos?
Although often booked by just two guests, our condos can sleep up to six, with two on the queen sofa-bed in the living room. Two of our beachfront condos have two queen sofa-beds, and can sleep up to eight. Our rates, though, are based on lodging four, with a nightly supplement for additional guests thirteen years and older. Each condo is on two floors, with two bedrooms, two full bathrooms, plus a powder room.
Just one- or two bedroom units?
There is a small, village-view room for two — basically a very small hotel room, and our least expensive unit. It’s well-equipped, with its own full bathroom, and one queen bed.This is our only unit that doesn’t have a kitchen (and no sea view at all).
How are your apartments laid-out?
Although furnished similarly, and having the same features, no two apartments at Turtle Nest Inn are laid out identically. You can get an idea of some layouts right here at our website by taking a look at a few sample floorplans. There are also interior photos.
Do you offer any packages?
Since every apartment has a full kitchen, we do not offer packages that include meals. and we can’t help with airfare. However, we do feature excellent package deals that include car rental, with an extensive choice of models all picked up right at the airport.
Is there a fixed day of arrival?
There are no preset weeks at the Inn, no minimum stay, and no specific day of arrival. You can arrive and depart on any day of the week, subject only to availability.
Are toddlers and children welcome at the Inn?
Yes, children are very welcome at the Inn, and there’s no charge for kids twelve years old and under. For toddlers at the Inn, there’s a “fold-a-crib”/playpen, a booster chair, and a number of beach toys. We take pride in catering to singles, couples, honeymoon couples, and families — and any party fitting between these categories…
Are pets allowed?
Yes, we allow guests to have one dog or cat per apartment, subject to a number of regulations and restrictions, as suggested by the Cayman Islands Humane Society.
Can we reserve a stay at the Inn through our travel agent?
You can, and you won’t pay any more than when reserving directly — unless you’re booking accommodations that are featured at our website as reduced-price promotions. Of course, we prefer you reserving directly with the Inn. Accurate and up-to-date availability status and rates are immediately accessible, with less chance of any booking errors…and we save the travel agent commission! But, if you feel more comfortable going through an agent, rest assured that you’ll be welcomed here just as warmly.
Most Cayman hotels seem to charge a 6 to 10% "service charge" -- do you?
No, Turtle Nest Inn & Condos — and our affiliated properties — are the rare exceptions among island hotels and condos. The Inn offers full maid service, five days a week, but it’s included in our rates. There’s also no daily “resort fee” as there is at some hotels. The only extra is the government-imposed Accommodation Tax of 13% — the only sales tax in the Cayman Islands. If you’re happy with the maid service, you can, of course, leave your housekeeper a gratuity. We’d suggest between 3% and 6%, but you can use your own disgression, and we’re certain that, no matter what the amount, it would be appreciated.
Not sure what to pack -- what amenities do your apartments come equipped with?
Each kitchen is fully equipped, with full range (oven and four cooktops), microwave oven, fridge, toaster, coffeemaker, blender, pots, pans, dishes and cutlery. There’s also a hair dryer and an alarm clock. Each unit comes with all linen, beach towels, toilet paper, soap, facial tissues, shampoo, bubble bath, as well as trash bags, filters for the coffeemaker, paper towels, dish detergent, and salt and pepper — all refreshed every weekday. There’s also candles and matches, to add a little romantic ambience to your dinners, and you can borrow an iron and ironing board, and even an electric corn-popper! For those with young children, a “fold-a-crib”/playpen is available, a booster chair and beach toys.
What if the Inn is fully booked?
Please have a look at our affiliated properties by clicking on “Our Affiliates” (far left margin). And, if these aren’t suitable, there’s a list of hotel guides, at “Tourist Links” (far left margin), where you’ll find just about every tourist facility in the Cayman Islands.
What is your cancellations policy?
As a small, independent hotel in the Caribbean, our policy is perhaps a little less flexible than that of the large hotels. The deposit we require is transferable — less a US$150 administrative fee — but not refundable. So, it’s important to read our full Cancellation Policy.